Q: What types of vehicles are available for cross-border Hong Kong-China chartered trips?
A: 7-seater cross-border vehicles, cross-border minibuses / coaches, and 8-seater cross-border vehicles.

Q: Is the door-to-door service an all-inclusive fixed price? Are there any extra charges?
A: Our door-to-door transfers are charged at a single fixed price with no hidden fees. Free waiting time: 30 minutes at the original pickup location, and 1 hour for airport pickups (calculated from the actual flight landing time).

Q: Is there an extra charge for meet-and-greet sign service at Hong Kong Airport?
A: Our chauffeurs will wait with a name sign in the airport arrivals hall, with 1 hour of free waiting time based on the flight landing time. This complimentary value-added service incurs no additional fees.

Q: What is included in the daily charter rate? Are there any extra charges?
A: Both hourly and daily rates cover fuel, tolls and parking fees in full. A surcharge of HKD 300 applies only for trips to remote areas, including Southern Hong Kong Island, Airport, Yuen Long, Sai Kung and Lantau Island. All other costs are covered.

Q: How many passengers can the minibus and coach carry?
A: Minibus: 26 passengers + 1 driver.
52-seater coach: 51 passengers + 1 driver.
65-seater coach: 64 passengers + 1 driver.

Q: How do I find the driver for minibus/coach airport pickups?
A: Minibus and coach drivers will meet passengers at the T2 Group / Hotel Bus boarding area. After booking, our customer service will send detailed pickup instructions with a map.

Q: What is the standard of the chauffeur service?
A: Our drivers receive regular monthly professional refresher training. Bilingual Chinese/English drivers are available upon request. Complimentary drinking water is provided in every vehicle. Drivers actively assist with luggage loading and unloading, delivering thoughtful 5-star service ideal for business and tourism charters.

Q: Where is the pickup location for door-to-door transfers?
A: The chauffeur will meet you at your preferred convenient pickup location.

Q: Is the door-to-door service an all-inclusive fixed price? Are there any extra charges?
A: Our door-to-door transfers are charged at a single fixed price with no hidden fees. We offer 30 minutes of free waiting time at the original pickup location, and 1 hour of free waiting time for airport pickups (calculated from the actual flight landing time).Q: Is there an extra charge for the meet-and-greet sign service at Hong Kong Airport or Macau Airport?
A: Our chauffeurs will wait with a name sign in the arrivals hall of the respective airports, with 1 hour of free waiting time based on the flight landing time. This complimentary value-added service incurs no additional fees.Q: Do passengers need to get off the vehicle for cross-border immigration checks between Hong Kong and Macau?
A: Passengers with HKID cards or Mainland China Travel Permits can complete immigration checks onboard the vehicle. Passengers travelling with passports are required to alight for Macau immigration clearance. For vehicles carrying both HKID holders and passport holders: HKID holders may clear immigration onboard, while passport holders need to get off for inspection.Q: What types of vehicles are available for local Macau charters?
A: 7-seater cars, electric 7-seater cars, 9-seater cars, minibuses and coaches. (Under Macau local regulations, tour guides are mandatory for minibuses and larger vehicles. Our quotations already include tour guide fees.)Q: What is the standard of the chauffeur service?
A: Our drivers receive monthly professional refresher training. Bilingual Chinese/English drivers are available upon request. Complimentary drinking water is provided in every vehicle. Drivers actively assist with luggage loading and unloading, delivering thoughtful 5-star service for both corporate business trips and sightseeing charters.Q: What costs are included in the daily charter rate? Are there any extra charges?
A: Both hourly and daily rates cover fuel, tolls and parking fees in full, with no additional hidden charges.Q: How long is the travel time for a cross-border charter from Hong Kong to Macau?
A: Approximately 1 hour and 20 minutes when departing from Kowloon, and around 1 hour and 30 minutes when departing from Hong Kong Island or the New Territories (including immigration clearance time).

Q: What is the immigration clearance process for 7-seater cross-border vehicles?
A: When travelling from Hong Kong to mainland China, passengers do not need to alight for Hong Kong immigration clearance, but must get off with all luggage for mainland China border checks. The chauffeur will wait for you at the mainland port entrance. The clearance process takes about 5–10 minutes for HKID holders and Mainland Travel Permit holders, and roughly 10–20 minutes for passport holders.Q: Is the door-to-door service an all-inclusive fixed price? Are there any extra charges?
A: Our door-to-door transfers are charged at a single fixed price with no hidden fees. We offer 30 minutes of free waiting time at the original pickup location, and 1 hour of free waiting time for airport pickups (calculated from the actual flight landing time).Q: Is there an extra charge for the meet-and-greet sign service at major airports?
A: Our chauffeurs will wait with a name sign in the airport arrivals hall, with 1 hour of free waiting time based on the flight arrival time. This complimentary value-added service incurs no additional fees.Q: How much luggage can a 7-seater vehicle carry?
A: When fully occupied by 6 passengers, the car can fit 4 large suitcases or 6 carry-on suitcases. If there is one fewer passenger, one extra suitcase can be accommodated accordingly.Q: How many seats do cross-border coaches and minibuses have, and how far in advance do we need to book?
A: Cross-border coaches have 47 seats; cross-border minibuses are available in 16-seater and 21-seater versions. All passengers must disembark with all luggage for immigration checks at both Hong Kong and mainland border control points. Cross-border minibuses and coaches require booking one week in advance.Q: Which border checkpoint will the vehicle use for crossing?
A: We will arrange the most convenient port to minimise travel time. You may also specify Huanggang Port or Shenzhen Bay Port for border clearance.Q: What is the standard of the chauffeur service?
A: Our drivers attend monthly professional refresher training. Bilingual Chinese/English drivers are available upon request. Complimentary drinking water is provided in every vehicle. Drivers actively assist with luggage loading and unloading, delivering thoughtful 5-star service for corporate business trips and sightseeing charters.Q: Are toll fees and fuel costs included for daily cross-border car rentals?
A: Both daily and hourly cross-border charter rates cover all costs except overtime (OT) charges

1. Our company has a business license and can provide stamps, contracts, Br, invoice, receipt and all-inclusive insurance to ensure that your trip is safe and secure.



2. Transactions are provided for local bank corporate accounts in Hong Kong or mainland corporate accounts.



3. The company pays attention to each guest’s travel experience and provides excellent after-sales service



4. The young team brings you convenient and fast one-stop service, saving you the trouble of chartering a car.

1. Yueyou Car Rental is based on integrity, quotes at a fixed price, and has a complete business license to prevent customers from being cheated.



2. Yueyou Car Rental provides services for companies, individuals, business travel, and home travel, ensuring that every car is clean and odor-free. The driver has more than 10 years of driving experience and is familiar with Hong Kong, Zhuhai, and Macao routes to ensure your safety and comfort.



3. Yueyou car rental prices are cost-effective, reducing travel costs for guests. We have a large fleet of vehicles, MPV/Mini Bus/47seats Bus/We can provide you with services whether you are using a car in China, Hong Kong or Macau.



4. The Yueyou team is a young team with complete English and Chinese customer service, guarding your travel 24 hours a day, handling emergencies in real time, and preparing multiple sets of plans for emergencies to prevent delays in guests’ itineraries.


5. The Yueyou team has professionally received business people and tourism personnel from Hong Kong, Macao, Taiwan, mainland China, Southeast Asia, Europe and the United States and other regions for many years. It has rich experience and can help customers formulate corresponding itineraries for free, which is professional and feasible.



6. The company will not have any hidden consumption, no driver tips are required, and the price is all-inclusive (except for the miscellaneous fees for chartered cars).